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The legal center is the maintained source for privacy, service, acceptable-use, cookie, data-processing, billing, and takedown terms.
Last updated July 28, 2026Eight documents
Agreements and product use
- Terms and Conditions — account, subscription, customer content, availability, liability, and termination terms
- Acceptable Use Policy — prohibited content and conduct, publisher responsibilities, enforcement, and reporting
- Refund and Cancellation Policy — cancellation timing, refunds, billing errors, consumer rights, and charge disputes
Privacy and processing
- Privacy Policy — data collected, purposes, recipients, international transfers, retention, rights, and security
- Cookie Policy — necessary cookies, optional categories, lifetimes, and consent controls
- Data Processing Addendum — GDPR Article 28 terms, customer instructions, security, assistance, deletion, audits, and transfer safeguards
- Subprocessor List — Cloudflare, Supabase, Resend, and Polar roles in the service
Rights and takedowns
- Copyright and Takedown Policy — required notice details, review, counter-notice, repeat infringement, and urgent harm
Contact map
- Privacy and DPA: privacy@mateality.com
- General legal and takedowns: legal@mateality.com
- Billing and cancellation: billing@mateality.com
- Abuse: abuse@mateality.com
- Security: security@mateality.com
- Sales and custom requirements: sales@mateality.com
Customer responsibilities highlighted across the policies
Customers remain responsible for lawful content and instructions, application signing and verification, credential and endpoint security, accurate publisher and release information, data minimization, required notices and legal bases, and exporting anything needed before lower retention applies.