Terms and Conditions

1. Agreement and eligibility

These Terms and Conditions (“Terms”) are a binding agreement between you and the person or entity identified as the Mateality service provider in your order form, invoice, or account interface (“Mateality”). By creating an account, accepting an order, or using Releases, you agree to these Terms, the Acceptable Use Policy, Privacy Policy, Cookie Policy, and any order-specific terms.

If you use Releases for an organization, you confirm that you have authority to bind it. You must be at least 18 or the age of legal majority where you live. If you do not agree, do not use the service.

2. The service

Releases provides infrastructure for uploading, storing, managing, and distributing signed software releases, updater metadata, hosted download pages, domains, usage information, and related developer tools. Features, limits, and supported frameworks vary by plan.

We may improve or change the service. We will not materially reduce the core functionality of a paid plan during its current billing period without reasonable notice, except where necessary for security, law, third-party dependency changes, or to prevent harm.

3. Accounts and organizations

• Provide accurate information and keep it current.
• Protect passwords, passkeys, two-factor methods, API keys, CI secrets, recovery methods, and devices. Do not share individual credentials.
• Organization owners control membership, roles, billing, content, and deletion. Their instructions bind the organization.
• Notify security@mateality.com promptly of suspected compromise. You are responsible for activity under your account until you notify us, except to the extent caused by our breach of these Terms.

4. Customer content and software responsibility

You retain ownership of binaries, release notes, marks, metadata, domains, and other materials submitted to Releases (“Customer Content”). You grant Mateality and its providers a worldwide, non-exclusive, limited license to host, copy, process, transmit, display, and modify format only as needed to provide, secure, and improve the service.

You are the publisher of your applications. You—not Mateality—are responsible for application safety, code signing, malware screening, export classification, licenses, end-user terms, privacy disclosures, regulatory approvals, support, recalls, and ensuring each release is lawful and works as represented. Releases does not verify that an artifact is safe merely because it is signed.

5. Our property and feedback

Mateality and its licensors own the service, software, designs, documentation, and marks, excluding Customer Content. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the service during the subscription.

If you provide feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or attribution, provided we do not identify you publicly without permission.

6. Plans, billing, taxes, and renewal

• Prices, included usage, overage, artifact retention, seats, and limits are shown at checkout or in an order. Fees are due in the stated currency and exclude taxes unless stated otherwise.
• Polar is the merchant of record for paid online purchases and handles checkout, payment collection, tax calculation, invoices, refunds, and disputes under its buyer terms.
• Subscriptions renew automatically for the same interval until cancelled. You authorize recurring charges and must keep billing information current.
• Plan changes and cancellation take effect as shown during the change flow. Usage already incurred remains payable. The Refund and Cancellation Policy applies.
• We may change future pricing with at least 30 days’ notice. A change takes effect at the next renewal, unless you agree to an earlier change.

7. Availability, support, and previews

We aim to operate Releases reliably but do not promise uninterrupted or error-free service unless a separate signed service-level agreement says otherwise. Maintenance, internet failures, upstream providers, malicious traffic, and events outside reasonable control may affect service.

Beta, preview, or free features may be changed or discontinued at any time and are provided without service-level commitments. You should keep independent copies of source code, signing keys, release artifacts, and critical metadata and maintain a rollback or alternative distribution path appropriate to your risk.

8. Suspension and termination

You may stop using Releases and cancel as described in the Refund and Cancellation Policy. We may suspend or restrict access when reasonably necessary to address security risk, unlawful content, abuse, non-payment, material breach, excessive operational risk, or a binding legal request. Where practical, we will give notice and an opportunity to cure.

We may terminate for an uncured material breach after reasonable notice, immediately for severe abuse or illegality, or discontinue the service with at least 30 days’ notice. On termination, your license ends. We may delete Customer Content after a reasonable export window, except where law or security requires retention.

9. Warranties and disclaimers

Each party warrants that it has authority to enter these Terms. You warrant that you have all rights needed for Customer Content and that your use complies with law.

To the maximum extent permitted by law, Releases is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and warranties arising from course of dealing. Nothing excludes warranties or consumer rights that cannot lawfully be excluded.

10. Liability

Neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or loss of profits, revenue, goodwill, data, or business interruption, arising from these Terms, even if advised of the possibility.

To the maximum extent permitted by law, each party’s aggregate liability arising from the service in any 12-month period is limited to the fees paid or payable for Releases in that period. For a free service, Mateality’s aggregate liability is EUR 100.

These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, breach of confidentiality or data-protection obligations to the extent a limit is prohibited, your payment obligations, your infringement or unlawful Customer Content, or liability that cannot be limited by law.

11. Indemnity

You will defend and indemnify Mateality and its personnel against third-party claims, damages, and reasonable costs arising from Customer Content, your applications, your violation of the Acceptable Use Policy, or your breach of law or third-party rights. We will give prompt notice, allow you to control the defence, and provide reasonable cooperation. You may not settle a claim that admits our fault or imposes obligations on us without consent.

12. General

The Data Processing Addendum governs customer personal data and prevails for a conflict about that processing. Neither party may assign these Terms without consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets. You may not assign to a competitor of Mateality without consent.

Romanian law governs these Terms, without regard to conflict rules. Courts in Bucharest, Romania have exclusive jurisdiction, except that either party may seek urgent injunctive relief anywhere and mandatory consumer jurisdiction rules continue to apply.

These Terms, incorporated policies, and orders are the entire agreement about Releases. Invalid provisions are limited to the minimum necessary. Failure to enforce is not a waiver. Notices may be sent to your account email and to legal@mateality.com.