Operate

Understand allowances before they become blockers.

Plan & usage combines the organization’s current entitlement, renewal state, distribution balance, resource counts, and operational event totals.

Organization scopedPolar managed

Current catalog

PlanAppsStorageBandwidthRetentionCustom domains
Free / Hobby12 GB50 GB7-day rolling0
Indie310 GB250 GB14-day rolling1
Team10100 GB1,000 GBUnlimited3
BusinessUnlimited1,024 GB5,000 GBUnlimitedUnlimited
EnterpriseUnlimitedUnlimitedUnlimitedUnlimitedUnlimited

The effective entitlement may include live Polar overrides. Always use the values shown under Plan & usage for the active organization.

Usage shown

  • distribution bandwidth used and remaining
  • active artifact storage
  • Releases seats and purchased seat limit
  • app count and allowance
  • custom-domain count and allowance
  • completed downloads
  • update checks

Storage uses binary GiB conversion. Distribution billing meters decimal megabytes, displayed as decimal gigabytes.

Manage subscription

Organization owners and admins can compare offers, start a checkout, and open Manage in Polar. Other members see a prompt to ask an organization admin. The page shows renewal, end-of-period cancellation, scheduled plan changes, and an Updating state when the cached entitlement is stale.

Moving from Free to a paid plan continues to Polar Checkout to collect and confirm payment details. Changing an existing paid subscription uses the saved Polar payment method:

  • upgrades take effect immediately and Polar invoices the prorated difference immediately; the plan changes only if that payment succeeds
  • downgrades take effect at the next renewal and do not charge or credit the account when they are scheduled

The plan picker states the timing before confirmation, disables repeat submissions while the change is applying, and reports whether the result is active, scheduled, or still synchronizing.

Feature catalog

The catalog defines custom domains, archive history, branding removal, private channels, multiple apps, and analytics. Some stored capabilities do not yet have a dashboard control: in particular, the current channel UI does not expose a private-channel toggle, and download-page customization controls are not present.

Billing policies

See the canonical Refund and Cancellation Policy for cancellation timing, refunds, billing errors, statutory rights, and Polar’s merchant-of-record role.